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I want to book a tour and/or an airport transfer on City Discovery. How does it work?
How do I book online? On every tour and transfer page, you will see a box on the right asking for some brief details (the date you want to take the tour, the number of adults and children) and a Book Now button. 1. Enter the date you want to take the tour or transfer and the number of travelers. 2. Select the option you want. Some tours or activities offer different options you can choose from. The tour may be offered at different times in the day or have different inclusions (menus for example). In these cases you will see a dropdown menu that lists all the choices available for your selected day. 3. Click the Book Now button. 4. You can review your selected tours or transfer on the shopping cart page where you can see an exact price quote for the tour you have selected. Make sure you double-check the number of travelers and the date and time of departure. You can continue shopping or proceed to checkout. 5. On the checkout page, you’ll be prompted to enter your traveler, payment and contact details. Finally, review the information to make sure that your email address and contact information is accurate before clicking the BOOK NOW button. 6. You will receive a confirmation email for your booking. When the booking is confirmed, you will receive a voucher through email. In case we need to confirm the tour with our local supplier first, you will receive the voucher within 72 hours. 7. Print your voucher and present it to our local supplier to claim your tour or transfer. Please note that your voucher may contain special instructions on how to claim the service. All vouchers will include the local contact information of our travel service supplier. Can I book when I get there? Browse Tours products can only be booked in advance, online or by phone. We recommend that you book your activities and transfers early, because many of our most popular products are sold out weeks or even months before. However, many of our Hop On Hop Off tours can actually be booked on the same day in case you find yourself with a free day on your vacation. Call our reservations department to find out more ! I need more information about an activity Where is the meeting point for my tour? The starting point can be found in the Product Details section, on the tour information page. For many destinations and activities, the pick up is included. Please check the Important Information section of your voucher for the exact information. If you need directions to this point, you can contact the local service provider 24 to 48 hours prior to your confirmed departure date – you will find their phone number on your voucher. Is there a contact number at the destination for me to call? Yes. Please check the Important Information section of your voucher. In some cases, a local emergency number is also indicated. I want to book for a group Do you cater for groups? Do you have discounts for groups? Browse Tours accepts online bookings for up to 49 passengers per activity. For groups over 50 people, you can also contact us through our Group bookings page. We can arrange discounts or special services for groups over 10 persons. Can I get a quote for a tour? You can receive a quote online at any time. The total price for each activity will be indicated on the shopping cart. All prices given online are current and up to date. If you have a special request, please contact our Customer Service. If you need a quote for a group, please contact us through our Group bookings page. |
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